SPARLESOFT

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Terms of Service

The terms that apply when you work with SPARLESOFT or use our services.

1. About these terms

These Terms of Service apply to all websites, software, design and support services provided by SPARLESOFT LTD (“SPARLESOFT”, “we”, “us”), a company registered in England and Wales with its registered office at 71-75 Shelton St, London WC2H 9JQ, United Kingdom.

By accepting a proposal, paying an invoice or using our services, you agree to these terms. If a signed agreement or proposal says something different, that document takes priority for that project.

2. Our services

We provide WordPress development, WooCommerce stores, Laravel and custom software, WordPress plugins, UI/UX design, SEO and ongoing maintenance.

The exact scope, deliverables and timeline for each project are set out in the proposal or statement of work you accept.

3. Quotes and proposals

Quotes are based on the information you give us at the time. Proposals are valid for the period stated on them.

Work that falls outside the agreed scope is treated as a change request and may be quoted separately before we start it.

4. Payments

Payment terms, including any deposit and milestone payments, are set out in your proposal and invoices.

We may pause work on a project if an invoice remains unpaid after its due date. Timelines may move as a result.

5. Your responsibilities

You agree to provide content, feedback, approvals and access to accounts or systems in good time, and to make sure you have the right to use any material you give us.

Delays in providing these may affect the delivery timeline.

6. Intellectual property

Once all invoices for a project are paid in full, ownership of the custom work we create for that project passes to you, unless the proposal states otherwise.

We keep ownership of our own pre-existing tools, code libraries and know-how, and grant you a licence to use them as part of your project. We may show completed work in our portfolio unless you ask us not to.

7. Third-party software and services

Projects often use third-party themes, plugins, hosting, domains, payment gateways and other services. These are provided under their own terms and licences, and we are not responsible for their availability or changes made by their providers.

8. Support and warranties

We carry out our work with reasonable skill and care. Where a project includes a post-launch support period, we will fix defects in the work we delivered during that period.

Ongoing maintenance, updates and new features are provided under a separate support arrangement.

9. Limitation of liability

Nothing in these terms limits liability that cannot be limited by law.

Subject to that, we are not liable for indirect or consequential losses, including loss of profit, revenue or data, and our total liability for any project is limited to the amount paid to us for that project.

10. Confidentiality

Both parties agree to keep confidential information shared during a project private and to use it only for that project. We are happy to sign a separate non-disclosure agreement where needed.

11. Ending a project

Either party may end a project by giving written notice. You agree to pay for work completed up to the date the project ends, as described in our Refund Policy.

12. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact us

If you have any questions about these terms, contact us at info@sparlesoft.com or write to SPARLESOFT LTD, 71-75 Shelton St, London WC2H 9JQ, United Kingdom.

Questions about this policy?

Contact us at info@sparlesoft.com and we will be happy to help.