SPARLESOFT

Legal

Privacy Policy

How SPARLESOFT collects, uses and protects your personal information.

1. Who we are

SPARLESOFT LTD (“SPARLESOFT”, “we”, “us”) is the controller of the personal information described in this policy. Our registered office is 71-75 Shelton St, London WC2H 9JQ, United Kingdom, and you can contact us at info@sparlesoft.com.

2. Information we collect

When you contact us through our website, email or WhatsApp, we collect the details you choose to share, such as your name, email address, phone number, company and project information.

When you visit our website, basic technical information such as your IP address, browser type and pages viewed may be processed by our hosting provider and the services embedded on our pages.

3. How we use your information

We use your information to reply to enquiries, prepare proposals, deliver and support our services, send invoices, keep business records and improve our website.

4. Legal basis for processing

Under UK data protection law, we process your information because it is necessary to take steps before entering into a contract or to perform a contract with you, because we have a legitimate interest in running and improving our business, or to comply with legal obligations such as accounting rules.

5. Sharing your information

We do not sell your personal information. We share it only with trusted providers that help us run our business, such as website hosting, email and payment providers, and only as needed for them to provide their services.

Our website also uses embedded services such as Google Maps and web fonts, which may receive your IP address when those features load.

6. Cookies

Our website uses cookies and similar technologies that are needed for it to work, and embedded third-party services may set their own cookies. You can control or delete cookies through your browser settings.

7. How long we keep information

We keep enquiry information for as long as needed to respond and follow up, and client and invoice records for as long as required by law and for our legitimate business needs.

8. Keeping information secure

We use appropriate technical and organisational measures to protect your information, including secure hosting, access controls and encrypted connections.

9. Your rights

You have the right to request access to, correction of or deletion of your personal information, to object to or restrict certain processing, and to request a copy of your information in a portable format.

To use these rights, email info@sparlesoft.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

10. International transfers

Some of our service providers and team members may process information outside the UK. Where this happens, we take steps to make sure your information is protected to the standard required by UK law.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.

12. Contact us

For any privacy questions or requests, contact us at info@sparlesoft.com or write to SPARLESOFT LTD, 71-75 Shelton St, London WC2H 9JQ, United Kingdom.

Questions about this policy?

Contact us at info@sparlesoft.com and we will be happy to help.