These Terms and Conditions govern your use of sparlesoft website www.sparlesoft.com (the “Company Site”) and your relationship with sparlesoft (the “Company”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Company Site. If you have any questions on the Terms and Conditions, please contact us at support@sparlesoft.com
These Terms & Conditions are to be read in conjunction with the Privacy Policy and Payment, Refund & Cancellation Policy
1. Use of the company site
1.1 The Company Site is provided to you for your personal use subject to these Terms and Conditions. Use of this site constitutes your acceptance of these Terms and Conditions which take effect at the time you first access the site. If you do not accept this Terms and Conditions you must not use this site. By using any of the services and/or website you agree that you have read and accepted these Terms and Conditions.
2. Amendments
2.1 sparlesoft reserves the right to change these Terms and Conditions at any time by posting changes online for legal or regulatory reasons or to allow the proper operation of the Company Site. It is your responsibility to refer to these Terms and Conditions on accessing this site. If you do not wish to accept the new Terms and Conditions you should not continue to use the Company Site. If you continue to use the Company Site after such changes, your use of the Company Site constitutes acceptance of those chances.
3. Intellectual property
3.1 The content of the Company Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the Company Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Company Site without written permission from the Company.
4. Your use of the company site
4.1 You may not use the Company Site for any of the following purposes:
- disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
- transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
- interfering with any other person’s use or enjoyment of the Company Site; or
- making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
4.2 You will be responsible for our losses and costs resulting from your breach.
5. Availability of the company site
5.1 Although we aim to offer you the best service possible, we make no promise that the services at the Company Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Company Site you should report it to support@sparlesoft.com and we will attempt to correct the fault as soon as we reasonably can.
5.2 Your access to the Company Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
6. Payment, Refund and Cancellation
6.1 We accept payments by PayPal and online bank transfer. Payments should always be made upfront. We do not store credit card details nor do we share customer details with any third parties.
Refund
We do not offer refunds once paid. When money is paid, it is paid for the month in question and we will ensure that the agreed services are completed. No refunds are given on monies paid to sparlesoft. The only exemption to this if you cancel within the first 14 days which is our cooling off period. In this scenario, we will deduct appropriate expenses for the work carried out until the request to cancel has been made. A cancellation fee will also apply.
Cancellation
6.2 You can cancel your registration or plan at any time but you will need to serve a notice period. You will need to serve a minimum of 1 month if you have used our monthly management services for under 6 months, and 2 months if you have used our monthly management services for more than 6 months.
6.3. When payments are made upfront for periods or prepaid for months in advance, these amounts are nonrefundable. You would still need to serve notice when the prepaid payments come to an end, subject to Point 6.2.
7. The Company’s right to suspend or cancel your registration
7.1 We may suspend or cancel your registration immediately at our discretion or if you breach any of your obligations under these Terms and Conditions.
7.2 You can cancel your registration at any time by informing us in writing at support@sparlesoft.com. If you do so, you must stop using the Company Site.
7.3 The suspension or cancellation of your registration and your right to use the Company Site shall not affect either party’s statutory rights or liabilities.
8. The company’s liability
8.1 The Company Site provides content from other Internet sites or resources and while the Company tries to ensure that material included on the Company Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If the Company is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
8.2 Subject to Point 8.3, sparlesoft shall have no liability to the Client in any circumstances, whether in tort (including, without limitation, for negligence or breach of statutory duty howsoever arising), contract, misrepresentation (whether innocent or negligent) or otherwise for respect of any: (i) loss of income, sales, business or revenue; (ii) loss of profits; (iii) loss or corruption of software, data or information; (iv) loss of business opportunity, goodwill or reputation; (v) business interruption; (vi) loss of anticipated savings; or (vii) for any indirect or consequential loss or damage of any kind.
8.3 Notwithstanding anything contained in this Agreement, neither Party excludes or limits its liability for: (i) personal injury or death resulting from its negligence; (ii) fraud or fraudulent misrepresentation; or (iii) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 or any other liability which cannot be excluded or limited by law.
8.4 The company does not guarantee performance and when offering any online services, we will be doing our best to get top results for you. Under no circumstances will the company refund clients on the basis of failed results. The company will do everything it is power to get the best possible results in all instances.
9. Third party websites
9.1 As a convenience to customers, the Company Site includes links to other web sites or material which are beyond its control. The Company is not responsible for content on any site outside the Company Site.
10. Advertising and sponsorship
10.1 Part of the Company Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Company Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.
11. Applicable law
11.1 These Terms and Conditions are governed and will be interpreted in accordance with English Law and the parties submit to the exclusive jurisdiction of the English Courts. We will try to solve any disagreements quickly and efficiently.
12. International use
12.1 We make no promise that materials on the Company Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Company Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
13. Miscellaneous
13.1 You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.
13.2 If you breach these Terms and Conditions and the Company chooses to ignore this, the Company will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
13.3 The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.
14. Disclaimer
14.1 While the Company takes reasonable care in providing and presenting the contents on the Company’s site, it is provided purely for information and you should seek further guidance before replying on these contents. We would attempt to correct the inaccuracies as soon as we reasonably can.